● Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
We are a factory and professional manufacturer of grouting materials.
Q2: Do you provide samples? Is it free or extra?
Yes, we can offer the sample for free; however, the cost of freight is not included.
Q3: Do you accept product customization?
OEM is acceptable. We can produce materials according to your specific technical indicators and requirements.
Q4: How long is the typical delivery time?
Generally, it is 5-10 days if the goods are in stock, or 15-20 days if the goods are not in stock.
Q5: What are your accepted payment terms?
We accept T/T, Western Union, Paypal, and other standard payment methods.
Q6: What application scenarios are these materials suitable for?
Our products are primarily designed for the construction industry, including high-performance grouting and pouring projects.